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Redevelopment works begin on Urgent Care Centre

Highly anticipated building work has commenced on the Urgent Care Centre, formerly known as the Urgent Treatment Centre, at Crawley Hospital, which will see an enlarged Clinical Assessment Unit, improved Paediatrics treatment rooms and open plan waiting area.

The multi-million pound project is a major initiative driven by NHS Crawley Clinical Commissioning Group and NHS Horsham and Mid Sussex Clinical Commissioning Group and will be constructed by Morgan Sindall, under operational direction from Community Solutions Partnership Services Limited.

The Urgent Care Centre is open 24 hours a day, 365 days a year to treat most injuries or illnesses that are not life threatening, including sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries. It will remain fully operational even during the improvement works, which are scheduled to be completed early 2017.

The new, improved Clinical Assessment Unit - scheduled to open Autumn 2016 - will boast more beds, greatly increasing capacity and scope of services provided by Sussex Community NHS Foundation Trust, the incumbent provider. A new treatment area for children and a larger reception area will ensure the best possible experience for patients across the Crawley, Horsham and Mid Sussex locale.

Commenting on behalf of NHS Crawley Clinical Commissioning Group, Clinical Chief Officer, Dr Amit Bhargava said: “The planned improvements will help save hundreds of patients each year from travelling to hospitals further afield.

“Public feedback has been clear, that you want to see more services provided in Crawley and this expansion project is part of our commitment to have services closer to the communities they serve.”

Nicki Leighton, Head of Service, Sussex Community NHS Foundation Trust said, “This is great news for the local community of Crawley and the surrounding area, for Crawley Hospital and for our staff. Once the building works are complete in the Urgent Care Centre, formerly the Urgent Treatment Centre, we will have an enlarged and modernised reception area. There will be separate waiting areas for young children and for teenagers. Works will also start on enlarging the Clinical Assessment Unit to accommodate more assessment beds and a new ambulatory area, which will greatly increase capacity and scope of the service.”

Patients requiring mental health support will be seen at the Urgent Care Centre by clinicians from Sussex Partnership Foundation Trust. Service Manager for Acute Care in North West Sussex, Clare Stoneman, said: “The planned improvements to the Urgent Care Centre will allow us to provide a comfortable, dedicated waiting area for people who need our support during a mental health crisis. By providing this increased level of privacy and a more welcoming environment, our team at the centre will be able to offer the care that people need in a place that is local and convenient for them.”

The investment into the Urgent Care Centre forms part of the CCG’s 5 Communities Plan, designed to bring services closer to the communities they serve, namely Crawley, Horsham, East Grinstead, Burgess Hill and Haywards Heath.

In addition to the Urgent Care Centre development is the construction of a 26-bed sub-acute ward on the sixth floor for patients no longer in need of care services of an acute hospital such as East Surrey Hospital. The ward will include an art therapy unit, gymnasium and assisted kitchen facilities to help prepare patients for the transition back home.

Plans were shown at two CCG open days, members of the public were given a virtual tour of how the expanded and refurbished Urgent Care Centre might look and given the opportunity to contribute comments and feedback around proposed initiatives such as dementia-friendly colour schemes.

Take a virtual tour of the plans in this YouTube clip: bit.ly/BiggerBetterBrandNew

Look out for the ‘Bigger, Better, Brand New’ campaign onsite and on Metrobuses around Crawley, Horsham and Mid Sussex featuring actual NHS clinicians, support staff and building contractors from mid-August: Need urgent care that’s #NotAnEmergency? Visit the Urgent Care Centre at Crawley Hospital 24/7.

For further information on the Urgent Care Centre please visit www.sussexcommunity.nhs.uk/ucc


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