During the second half of 2018 Crawley Clinical Commissioning Group (CCG) and Horsham and Mid-Sussex Clinical Commissioning Group (CCG) carried out joint engagement with and listened to 225 members of the public, patients, voluntary sector organisations, partners and colleagues to find out what matters to them most and to talk about the challenges that we all face in health and social care.
We had face-to-face conversations with 202 members of the public, patients, voluntary sector organisations, partners and colleagues at our large scale events on 14 June 2018 in Crawley, 26 July 2018 in Horsham, and 2 August 2018 in Haywards Heath. 23 people also participated via our online Big Health and Care Survey.
Many of the people that we spoke to were representatives of, and had links to, wider groups and communities. Therefore, the feedback gathered was much wider than members of the public, patients, partners, and voluntary sector organisations who attended an event or participated in the Big Health and Care Survey.
We expected that our conversations would, at times, be difficult, as we focused on the issues we face and restricted finances, but we were also able explore areas that we want to develop and improve upon.
The conversation was guided by “Talking Points”, chosen according to previous feedback.
We promised to share the feedback we heard and how that feedback has already started to influence planning and shape improved services for the future. A summary of our finding is available here.
- Staying healthy and helping people maintain their independence
- Using primary and urgent care services
- Referral for hospital or specialist care
- Caring for the frail and keeping people out of hospital
- Mental Health
- Using medicines appropriately
A full account of the feedback can be made available upon request via firstname.lastname@example.org or call us on 01293 600300 ext. 4053
The Big Health and Care Conversation Podcast
In this podcast Dr Laura Hill, Clinical Chair of NHS Crawley CCG and Dr David Supple, Clinical Chair of NHS Brighton and Hove CCG, discuss the financial challenges faced by local health and care services, and the Big Health and Care Conversation events.